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"Emotional
Intelligence the Easy Way" the EI book for you!
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"Emotional
Intelligence The Easy Way:
How to Use Energy, Focus and Social Savvy to Get What You Want Most"
a Book by EI Expert, Coach, Trainer, and Workshop Leader, Crystal Jonas
Emotional Intelligence in the Workplace
Emotional Intelligence (EI) can be
responsible for up to 85% of your personal and professional success,
according to Daniel Goleman, the author of "Emotional Intelligence". EI skills aren't measured in the same way as traditional IQ
skills. In fact, there's
quite a bit of difference between IQ and EI and that difference can make
or break your personal success in the workplace.
What is Emotional Intelligence?
Your emotional intelligence skills can give you a distinct
advantage over someone who may have been an A student in school, even if
you struggled for every C on your report card. EI skills have been proven to be the major indication in whether
you'll excel at any job you'll ever have. To clarify, emotional intelligence isn't just about being a nice
person, notes Dr. Daniel Goleman, author of "Working Smart" in an
article in USA Today. Nor is
EI about expressing any emotion to any degree at any time.
People with high emotional intelligence manage their feelings. This means they are self-aware of their negative triggers that
prompt them to negative emotional responses, and they self-regulate those
emotions so that they bring the right emotion with the right degree of
intensity to the moment. People
with strong EI skills contribute to the comfort and well-being of those
around them, and as a result, they are able to help groups reach their
goals faster, with greater efficiency and productivity.
Generally, women have stronger emotional
intelligence when it comes to being aware of their emotions, being
empathetic and being adept in interpersonal skills. Men, on the other hand, have stronger EI when it comes to begin
more self-confident, optimistic, adaptable, and able to handle stress.
Goleman notes however, that there are
many more similarities than differences between men and women and their EI
ratings. And Dr. Golemen notes there are five major categories involved in
EI.
What's emotional intelligence about?
The study of EI includes five major
categories: self-awareness, self-regulation, motivation, empathy and
social skills. Harvard
University has proven that emotional intelligence training can have a
direct, positive impact on improving your level of EI and success in the
workplace. Therefore, each of these five major categories can be improved
for each person at work who receives high-quality emotional intelligence
coaching and training.
With the five major categories in the EI
profile are a couple dozen emotional intelligence skills that can help you
improve your performance in the workplace. Among these skills are: accurate self -assessment,
self-confidence, self-control, adaptability, commitment, initiative,
political awareness (think of this as awareness of the corporate culture),
understanding others (and having a tolerance for differences), conflict
management skills, the ability to work in teams, the ability to
communicate well, and the ability to initiate or manage change.
Daniel Goleman's article notes the
critical connect between EI levels, and emotional intelligence and a
person's ability to work with a team. This extends to their willingness to stay late, to help other team
members, and to share info that will help the other teams members work
more quickly and efficiently, thereby increasing productivity. One study cited shows a 1,272 percent increase in the production
return of computer programmers with high EI.
What Can Emotional Intelligence Do For You?
High emotional intelligence positively
impacts your productivity and profitability.
Can you improve your emotional
intelligence? Absolutely yes! Unlike IQ, which is pretty much maxed out by the time you finish
high school, research clearly proves with the right emotional intelligence
training you CAN raise your emotional intelligence skills helping you in
the workplace, and in your personal life.
You can receive training, seminars and workshops in emotional
intelligence skills for the workplace that will help your employees
improve in dozens of areas that will raise their morale, productivity and
profitability.
How Can Your Improve and Raise Your EI Skills?
EI
skills can be learned with the right kind of emotional intelligence
training and emotional intelligence coaching, notes Crystal Jonas, author
of Emotional Intelligence
the Easy Way: How to Use Energy, Focus and Social Savvy to Get What You
Want Most. Training in that would benefit your employees in the
workplace include these competencies that will strengthen anyone's
emotional skills:
* Self-awareness -
the ability to read one's emotions and to know how these responses impact
those around you, being emotionally literate, that is, being able to put
your feelings into words, and using intuition, or "gut feelings" to
guide decisions.
* Self-management - involves
controlling one's emotions, having (and using!) strategies to control
impulses and adapting to changing circumstances. These emotional
intelligence skills are especially important in helping you to manage
stress at work.
* Social awareness - the ability to sense,
understand, and react to others' emotions, being aware or a company's "corporate culture" and the unwritten rules and expectations for
behavior. The term for people who do not have this EI skill is emotionally "tone deaf."
* Relationship
management - this essential emotional intelligence skill includes the
ability to inspire, influence, and develop others, abilities that are the
foundation of all successful leaders in the workplace. Additionally, this EI trait includes the ability to manage
conflict.
"Emotional
Intelligence Training"
Emotional Intelligence Training in
the form of EI workshops, or
EI skills coaching can catapult you from wherever you are now personally
and professionally into new outstanding levels of expertise and success. The results are in, your biggest predictor of personal and
professional success is your level of emotional intelligence. And powerful research has proven you can raise your emotional
intelligence. Even people like
you who are already above average, can become even more successful, both
in personal growth and professional development.
Emotional Intelligence Training in the Workplace
Receiving emotional intelligence training in the workplace,
through workshops, EI seminars, and emotional intelligence coaching can
help you and your team achieve in these areas originally presented by
Goleman on his emotional intelligence chart. Imagine how much your organization's morale, productivity and
profitability will improve when you and they receive this EI skills
training and coaching that will help them and you to:
* Understand both your strengths and your weaknesses
* Be counted on to attend to detail and complete projects
* Stay open-minded to change and new ideas
* Have intrinsic motivation and a commitment to your own high
standards
* Remain optimistic, even when things go wrong
* See things from someone else's viewpoint, and be aware of
the values of others
* Let customers' needs determine how you serve them
* Enjoy helping co-workers develop their skills
* Read office politics (and corporate culture, the unwritten "rules") accurately
* Find "win-win" solutions in times of negations and
conflict
* Work well on teams, collaborating openly, being flexible and
goal-oriented
* Persuade others
Emotional Intelligence Training for
Leaders
Managers particularly need high levels of
emotional intelligence in order to be able to clearly articulate the
company's vision to their team. Additionally,
EI skills are essential for leaders as they enable them to leverage the
talents of a diverse workforce.
Jonas writes, "Leaders are stewards of
talent" and notes that high emotional intelligence is critical in
recognizing that "the goal for maximizing morale, productivity and
profitability at work is not homogeny, but harmony, and the only way to
get harmony is to have clear, distinctive voices singing from the same
sheet of music."
Leaders with high EI skills can model for
the entire team how to read emotional currents, manage their feelings, and
monitor emotional responses.
Companies
with Employees with High Levels of Emotional Intelligence Succeed
The verdict is in. After decades of study, and millions of dollars of research, we now
know that people and companies with high levels of emotional intelligence
enjoy a greater level of success.
Further research proves that whatever
your level of EI skills right now, from below to well above average,
ANYONE can improve their level of emotional intelligence with the right
emotional intelligence training. Thus,
improving morale, productivity and profitability and contributing to
personal growth and professional development.
crystal@crystaljonas.com
Click Here to Visit the Success Store
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"Emotional
Intelligence The Easy
Way" by Crystal Jonas, Emotional
Intelligence Expert, Trainer,
Seminar and Workshop Leader,
and Coach
Rave Reviews from Clients:
"I've hit the jackpot with this seminar!
A wealth of information and the speaker
is amazing."
- Rebecca Lyman, Milwaukee
"Best
workshop I've been to in 37 years!"
- Rich Goldstein, Teacher, Atlantic City
" Crystal's teaching style, experience,
and humor are a winning combination."
- Joanne Gonzalez-Gerena, NYC
"Very well-versed, entertaining speaker,
and very people oriented."
- B. McClymen, Oakland
"Has
everyone's best interests in mind.
Ensures all participants have a thorough
understanding of the subject."
- Michael Frownfelter, Norwalk
"Crystal
is the most brilliant trainer/
speaker I've ever had the pleasure
of listening to.
She should be on PBS."
- Sally Slemons, Editorial Manager
"Fun,
energetic, informative. Crystal
is by far the best instructor/presenter
that I have ever had. . . she is a riot!
Crystal is extremely
charismatic, fun, positive person that
makes you feel good being in the
same room with her.
Refreshing! Thank you for shedding
new light on the subject.
It will really help!"
- Craig West, Town of Hillsborough
"Well
worth my time; the instructor was
very charismatic. Well done!"
- Trevor Owen, Maryland General Assembly
"Crystal's
approach to training is as
close to perfection as I have ever
experienced. She made a topic I
was less than eager to explore
rewarding, a joy, and personally
profitable. I found the concepts
taught applicable to all
aspects of my life, not just my position
in the office."
- Leslie DeWitt, Brooklyn AIDS Task Force
"Wonderful.
I'm sure my life will benefit
greatly.
Your words touched me. Thank you."
- Kelly Pocte, Marshfield Clinic, Wausau, WI
"Crystal
is a very enthusiastic speaker.
I would strongly recommend this course
to management personnel in any type
of environment!"
- Michael J. Poole, General Manager,
Oregon Wood Working
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